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Open the app and tap the credit balance area, then choose Restore purchases. This will check for any pending credits and apply them. If credits still don't appear after a minute, contact us with your order details.
Credits are tied to the device they were purchased on. If you switch phones, you will need to purchase credits again on the new device. Contact us if you believe this is in error.
This can happen if the app was installed from an unofficial source or if Google Play needs to be refreshed. Uninstall the app, clear your Google Play Store cache, then reinstall from the Play Store directly. This resolves it in most cases.
All credit purchases are final and non-refundable. If there was a billing error, please contact us or raise a dispute through Google Play or the App Store directly.
Yes — GlaziersX is available on both Android (Google Play) and iOS (App Store).