Privacy Policy

Last updated: April 1, 2026

        We do not sell, rent, or share your personal data with third parties for marketing purposes. We collect only what is necessary to operate the app and process your purchases.
    

1. Who We Are

GlaziersX is a mobile application developed and operated by Bold Tech AI. The app is available on Android (Google Play) and iOS (App Store). If you have questions about this policy, contact us at glaziersx.boldtechai.com/contact.

2. What Data We Collect

We collect the minimum data needed to provide the app's services:

Device identifier — a unique ID generated on your device when you first open the app. This is used to store your credit balance and link purchases to your device.
Purchase tokens — the verification token provided by Google Play or the Apple App Store when you make an in-app purchase. This is used to verify and credit your purchase.
IP address — logged temporarily when you make a purchase or use the API, for security and fraud prevention purposes.
Device user agent — the device/OS identifier sent with API requests, used for diagnostics and security logging.
Contact form submissions — if you contact us via the support form, we receive your name, email address, and message content.

We do not collect your name, phone number, location, camera, contacts, or any other personal information unless you voluntarily provide it through the contact form.

3. Job Data You Create

All job estimates and measurements you create in the app are stored locally on your device only. This data is never uploaded to our servers and we have no access to it.

4. How We Use Your Data

To verify in-app purchases with Google Play and the Apple App Store
To credit your account with the correct number of credits after a purchase
To prevent duplicate credits being applied for the same purchase
To detect and prevent fraud or abuse
To respond to support requests you send us

5. Third-Party Services

The app uses the following third-party services to process purchases:

Google Play Billing — for Android in-app purchases. Subject to Google's Privacy Policy.
Apple App Store — for iOS in-app purchases. Subject to Apple's Privacy Policy.
Google Play Integrity API — used on Android to verify that the app has not been tampered with. No personal data is shared.

We do not use advertising SDKs, analytics platforms, or social media tracking in this app.

6. Data Retention

Purchase records (device ID, product ID, purchase token) are retained indefinitely so we can resolve disputes and support credit restoration requests. Server logs containing IP addresses are retained for up to 90 days and then deleted.

7. Your Rights

You have the right to:

Request a copy of any data we hold about your device
Request deletion of your device's data from our servers
Ask questions about how your data is used

To exercise any of these rights, contact us at glaziersx.boldtechai.com/contact. We will respond within 7 business days.

8. Children's Privacy

GlaziersX is intended for use by professional glaziers and contractors. It is not directed at children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page will change. Continued use of the app after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach us through our support page or directly on WhatsApp.